If you're waiting on a return refund and haven't received it yet, it's likely because your package is still in transit. Returns can take between 14 to 30 days to reach us. Once packages reach the carrier's hub, we can't track them further, so a "Delivered" status from the carrier doesn't indicate it's arrived at Postery.
If it's been over 30 days since you shipped your return and you haven't seen your refund, please get in touch with our customer service team for assistance.