You can return items within 90 days of receiving them. The items must be unused in their original packaging. For frames, this includes the plastic seal and the protective film on both sides of the acrylic glass.
Click the button below to request a return.
Once we have received and processed your return you will be refunded. Please note that this could take up to 14 days.
I already have a return label, do I need to do anything more?
If you already have a return label, you can return your order immediately, you do not need to do anything more. However, you are welcome to send a return request anyway as we sometimes are able to offer additional solutions than a regular return.
Check that the return label belongs to Postery. A common problem is returning items not ordered from Postery, or using a return label belonging to another company.
What is the return fee?
A return fee will be deducted from your refund to cover shipping.*
|United Kingdom||6 GBP|
|United States||6 USD|
See the terms and conditions at postery.com
*Uncollected/refused deliveries are subject to additional handling fees. See the terms and conditions.